Privacy Policy


This privacy policy applies to owned and operated by iGain LLC ("Vindale Research", "we", "us", "our"). This privacy policy describes how Vindale Research collects and uses the personal information you provide on our web site: It also describes the choices available to you regarding our use of your personal information and how you can access and update this information

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at

Information collected and used by Vindale Research
Vindale Research collects user-submitted information including name, email address, phone number and date of birth to verify new accounts and send notifications regarding Vindale Research's services. Vindale Research collects additional optional data that is included in member profiles. This data includes but is not limited to: occupation, interests, school affiliations, gender, and address.

We collect your location-based information using your IP address for the purpose of locating survey and advertising opportunities available in your area. We will only share this information with our mapping provider for the sole purpose of providing you this service.

You may opt-out of location based services at any time by editing the setting at the device level or by emailing us at

Use of information members submit to Vindale Research

Email addresses are used to send notifications related to the service(s) the user has signed up for, as a confirmation when a Vindale Research member has requested to add another member as a friend, and to invite new friends to join Vindale Research. A user may choose to stop receiving email notifications from Vindale Research at any time by clicking the unsubscribe link at the bottom of the email. When the user sends email or other communication to Vindale Research, Vindale Research may retain those communications in order to process the user's inquiries, respond to the user's requests and improve Vindale Research's services.

Vindale Research provides members with the opportunity to upload a self-portrait and/or a testimonial of our service. We will not sell, share or publish your personal information, but reserve the right to use your first name, last initial, city and state for our testimonials. If you would like your self-portrait and/or testimonial to remain confidential, please express your intention clearly when you submit your self-portrait and/or testimonial. The specific use of your personal information will be defined at the point of collection. Should Vindale Research wish to change anything regarding the use of your personal information, a prominent notice will be displayed on this website. If you want your testimonial removed please contact us at

Vindale Research offers publicly accessible blogs or community forums. You should be aware that these are public forums and any information you provide may be read, collected, and used by anyone, including non-members and third-party hosting services. Commenters may register anonymously. However, be aware that if a commenter posts something in violation of our terms, we may remove the comment, and if the comment violates US law, we may be required to disclose the commenter's contact information. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.


Some of our pages utilize framing techniques to serve content to/from our partners while preserving the look and feel of our website. Please be aware that you are providing your personal information to these third parties and not to

Social Media (Features) and Widgets

Our Web site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Use of non-personal information

As is true of most websites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.

We may combine this automatically collected log information with other information we collect about you. We do this [to improve services we offer you, to improve marketing, analytics, or site functionality.

Demographic information you provide such as age, postal code, gender and country of residence may be used to target surveys, advertisements and special offers. In cases where advertisements are being displayed by a third-party, non-personal information may be passed to the third-party to allow for targeting.

Sharing of collected information with third parties

Except in the cases outlined hereunder or where members have granted permission via an opt-in process, Vindale Research does not sell, rent, share, trade or give away any of your personal information to third parties. Vindale Research does share (i) personal information and (ii) non-personally-identifiable information with third parties for the purpose of delivering targeted advertising, surveys, products and services to members. These third parties are authorized to use your personal information only as necessary to provide these services to us. Vindale Research reserves the right to share personal and non-personal information with (i) a parent or subsidiary, (ii) an acquirer of assets, or (iii) a successor by merger.

If Vindale Research is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Communications to Non-members

When members choose to use Vindale Research's Invite-a-Friend service, the member is prompted to input their friend's email address. Vindale Research will automatically send an email to that address with a message inviting the recipient to join the Vindale Research community. Vindale Research stores these email addresses for the purpose of automatically adding the invitee to the member's friend list upon signing up. Vindale Research will not send more than one follow up email to an invitee for any given peer referral. Should the invitee explicitly decline to join Vindale Research and opt out of receiving any future emails, Vindale Research will cease to send the receiver any future emails, even if additional peer referrals are given.

Use of Cookies and Other Tracking Technologies

We, Vindale Research, and our marketing and research partners, affiliates, or analytics or service providers (customer support, social media, web security), use technologies such as cookies, beacons, tags, and scripts, to analyze trends, administer the website, tracking users’ movements around the website, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.

Vindale Research uses cookies to manage sessions on the site, remember user preferences, and to ensure members do not continually see the same advertisements. Cookies must be enabled in order for members to use Vindale Research services. Information stored in cookies will never contain any personal information. We do link the information we store in cookies to any personal information you submit while on our site. Third parties also place scripts and cookies on our site such as analytics providers. This data is only collected in the aggregate.

We use Local Storage, such as HTML5, to store content information and preferences. Third parties with whom we partner to provide certain features on our website or to display advertising based upon your web browsing activity also use HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5.


Vindale Research contains links to other websites. Vindale Research is in no way responsible for the privacy practices employed by other sites. Such websites may independently collect data, solicit personal information, or send their own cookies to your computer. Vindale Research is not responsible for any use of the information, including click-stream data, and you may create and disclose when visiting such third party sites. This privacy policy applies solely to information collected by Vindale Research. We encourage you to carefully read the privacy policy of any website you visit.

Single Sign On

You can log in to our site using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.

Correcting/updating information

Upon request Vindale Research will provide you with information about whether we hold any of your personal information. If your personal information changes or if you wish to cancel your account or request that we no longer use your information to provide you services, you may update or remove your personal information by logging in to Vindale Research and editing your account profile or by contacting us at We will respond to your request within a reasonable timeframe.

The user may also request a copy of the personal information Vindale Research has on record for their account by sending a self-addressed., stamped envelope to the following address:

Vindale Research
Attn: User Privacy
243 Fifth Avenue, Suite 541
New York, NY 10016

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Legal Disclosure

In certain situations, Vindale Research may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We reserve the right to disclose your personal information as required by law, such as to comply with a subpoena, judicial proceedings, or similar legal process and when we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a government request.


All Vindale Research member accounts are password-protected. Vindale Research goes to great lengths to protect the information our members have provided us. Our entire site is protected using information using secure socket layer technology (SSL). Access to this information is limited to only the employees who need it in order to perform their job function (e.g. Customer Service Representatives). Please note that while Vindale Research employs the best commercially reasonable measures of security, we do not guarantee account security. Hardware/software failure, unauthorized access, and other factors may lead to a breach in Vindale Research security. Should you have any questions regarding this, please contact us.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however.

Email choice/opt-out

Should a member of Vindale Research wish to stop receiving notification emails from the site, or cancel their membership to the site altogether, they can log on and make the required changes to their account profile, under "email preferences". There are also instructions on how to opt out of receiving future emails included at the bottom of every email sent from Vindale Research. Vindale Research will honor all requests for cancellation, and you will not receive any more emails within 10 business days of your request.

Requests for opting out of receiving emails or account cancellation may also be sent by mail or over the phone. Vindale Research will honor these requests within 10 business days. All such requests are considered final and the user will not receive any further emails from Vindale Research unless explicit permission is granted at a later date.

Third party advertising

A portion of the advertisements seen on Vindale Research are delivered to users by third-party advertising partners. These partners may use technologies such as cookies when showing ads to users. These cookies may be used to determine which site the advertiser's advertisement was displayed on and whether or not the user interacted with the advertisement. This information helps advertising partners deliver targeted advertisements that will be most relevant to you. These cookies are not linked to personal information. Vindale Research does not have access to the cookies placed by third parties. Vindale Research privacy policy applies only to Vindale Research and does not apply to use of cookies by any third parties. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking here. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.

Changes in our privacy policy

If we decide to change our privacy policy, we will post those changes to this privacy policy, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email (sent to the e-mail address specified in your account), or by means of a notice on our home page prior to the changes taking effect.

California Online Privacy Protection Act

Under California law, individual customers who reside in California and have provided personal information to Vindale Research may request information about our disclosing of certain categories of personal information to third parties for direct marketing purposes. These requests must be submitted to Within 45 days of receiving such a request, Vindale Research will provide a list of the types of information disclosed to third parties for direct marketing purposes during the immediately preceding calendar year and the names and addresses of those parties.

Individual customers who reside in California may also choose to opt out of providing information to third parties for direct marketing purposes by canceling their account at any time.

If you have any questions or comments about Vindale Research's Privacy Policy, please contact us using one of the methods below:

Vindale Research
Attn: User Privacy
243 Fifth Avenue, Suite 541
New York, NY 10016

Telephone: 1-855-846-3253
Facsimile: 1-866-841-3898

EFFECTIVE AS OF 02/27/2018
Tue May 08 10:55:08 EDT 2018